FAQ

Faq Sub Title

FAQ

Filters

Where is the serial number located on my product?

# Others

What warranty is provided for TCL products?

# Others

Where can I purchase a new TCL remote control?

# Accessories

Which universal remote controls are compatible with TCL TVs?

# Accessories

What is the password for resetting a TV locked in parent mode?

# Others

How do you connect wireless headphones without switching off the TV’s sound?

# Accessories

May I connect an external hard drive to my TV?

# Others

What type of USB key can I connect to my TV?

# Others

I cannot read films using the TV’s USB port.

# Others

My TV switches itself off after 4 hours.

# Others

What does the AIR/SATELLITE/CABLE selection screen that appears during installation mean?

# Setup & Configuration

Why is there is a time lag between the sounds and images on my TV?

# Audio Issues

I have some questions about Personal data protection policy.

# Others

How to activate Amazon Alexa?

# Others

Video tutorials

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Ultra Slim 4K QLED TV with HDR PREMIUM, Onkyo sound bar and Android TV

FAQ

Video tutorials

REPAIR SERVICE PROCESS

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